Answer when you can’t
Cover busy periods and off-hours so callers get a capable first response instead of voicemail limbo.
AI automation consulting
An AI receptionist for overflow and off-hours — grounded in your business information, with clear escalation when a promise is on the line.
AI receptionist
How it works
Busy line, lunch hour or after hours, the call is picked up right away.
It answers questions from your business information and books the appointment.
A short written summary lands with your team, with anything that needs a person flagged.
Why this works
21 years of software experience, including 5 years running production-grade infrastructure for an enterprise platform serving Fortune 100 and Global 500 brands such as Pfizer, Bayer, and Sony — applied to practical AI agents local businesses can actually use.
Cover busy periods and off-hours so callers get a capable first response instead of voicemail limbo.
Configured with the information callers need — hours, services, availability, routing — so answers stay useful and on-brand.
Anything that involves a commitment goes to a person. The agent assists; it doesn’t make promises for you.
Questions it couldn’t answer go to your staff, and approved answers go live. Included.
Lead offer
A speech-capable AI receptionist for incoming calls — overflow and off-hours — on top of a full speech platform (speech-to-text, text-to-speech, and orchestration already in place). We connect it to your key business information and define clear escalation rules.
Bundled with the receptionist
Alongside the AI receptionist, we refine interactions, review efficiency improvements, and channel what we learn into your sales funnel — quietly, without vanity metrics.
Ongoing oversight of how the agent talks with callers — clearer answers, better handoffs, and continuous small improvements.
Generate and review practical changes to routing, content, and workflows so the receptionist does more useful work with less friction.
Feed call and interaction insights back into how you qualify interest, follow up, and move inquiries toward booked work.
Optional · Call insights
An add-on that looks across your calls: trends in common requests and outcomes, and how callers felt — with frustrated or at-risk callers flagged for follow-up.
Also available
Automations that sit at the edge of your workflows — intake, triage, and guided interactions beyond the phone.
Practical help for local businesses: organize information and systems so AI can assist day-to-day work safely.
Credibility
Jason Keller has spent two decades building systems that have to work, and now applies that to practical AI agents for local businesses.
Also experienced with GDPR data residency and HIPAA requirements at Acquia, a Gartner Magic Quadrant leader.
21 years building software and firmware, from embedded systems to cloud platforms.
5 years leading production infrastructure teams on AWS, EKS, and Kubernetes for a platform serving Fortune 100 and Global 500 brands such as Pfizer, Bayer, and Sony, taking production through SOC 2 and PCI globally and FedRAMP in the US.
Turned platform team workflows into agentic systems, with layered rules, knowledge bases, and integrated toolchains that sped up investigations, development, and compliance work.
Master’s in Machine Learning from Worcester Polytechnic Institute (WPI).
Tell us about your call volume, hours, and where callers get stuck. We’ll follow up within one business day.